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Duelz Casino Review: 5 Things to Know Before Signing up!

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Reviews 5
Duelz review
Duelz casino
  • Fast payouts
  • 1500+ slots & games
  • Slot battles vs other players
Play

Pros and cons

Pros

  • Battle friends on slot tournaments
  • Unique features

Cons

  • £25 deposit for bonus
  • Support for existing players

Duelz Casino is one of the few adventure casinos in the UK. This means the whole site is set up like a game and you receive rewards the more missions and tasks you complete. You can find out exactly how this works in our Duelz Casino review.

From our tests, we found Duelz to be a very good casino in the UK. They offer fast withdrawals on average, thousands of slots & games, and an adventure that’s fun and unique. Overall, we’ve given Duelz Casino a high rating and have listed them as one of the top online casinos available in the UK at the moment.

Read on to find out why we rate this site so highly.

1. Is Duelz Casino legit?

UK licence of Duelz

Duelz is owned and operated by the casino company SuprPlay, based in Malta. SuprPlay has a UK Gambling Commission (UKGC) licence which allows them to operate legally Duelz within the UK.

While the company hasn’t been around for a long time, this licence proves it’s legit. UKGC licences are very hard to get, and it takes organisations a long time and resources to prove they’re capable of running a safe, secure, and trustworthy operation.

2. Duelz Casino withdrawal time

Withdrawal methods at Duelz Casino

A withdrawal at Duelz Casino is usually approved and processed within 24 hours. The money is then paid back to the withdrawal method that you chose. They have many methods that payout instantly after approval so we’ve listed them as a casino with instant withdrawals which is good.

To make a withdrawal from Duelz Casino, simply go to their cashier page and request a payout using one of the following methods:

The minimum withdrawal at Duelz is £20.

Once confirmed, the request will be set to pending while their team approves it. It’s possible that you will be able to make your casino withdrawal with no ID verification needed. This means you won’t need to send Duelz any documents to process the payment. However, documentation can be requested at certain times. If this happens then you will need to provide what they ask for.

Once approved, the time it takes to receive the money ranges from instant to a full business week. E-Wallets like PayPal will have almost instant transfer speeds, whereas cards like Visa may take several days.

Note: Although you can make SMS casino deposits at Duelz, this is not accepted when making a withdrawal. Therefore, if you choose to pay by phone then you’ll need to select an alternative payout method – usually bank transfer.

3. Is the Duelz Casino adventure any good?

Duelz Casino has embraced a concept that is all the rage at the moment: gamification.

The way gamification works is by adding extra points for doing parts of a task. Often this is done by introducing milestones, achievements, and rewards the more you play. With over 1500 slots and games available, there’s a lot to enjoy.

Duelz has used this principle throughout their site, making all parts of it game-like, along with introducing social elements into your play. Overall, it’s a novel concept that makes the site very different to most other online casinos UK.

The social aspects it uses are slot battles against your friends/opponents. You can also buy spells to use against them in the battle or earn the spells from playing. These let you create advantages for yourself, or put obstacles in their way.

Once you’ve won enough games, you can start earning rewards through treasure chests. These contain prizes, bonuses, and more spells – so you can better defeat your friends.

The badges and trophies you earn from beating your friends will let you climb the leaderboards.

4. Decent bonus or not?

When you sign up to Duelz, you’ll get this casino bonus when making a first deposit:

  • 140 free spins

Must be 18+. Welcome offer for new players residing in Great Britain only. Opt in to the offer and deposit £25 for the first time to get up to 140 Free Spins (20 Free Spins per day for 7 consecutive days on selected games). Free Spins must be manually claimed each day during the 7-day period via the pop-up. Unclaimed spins expire at midnight and do not roll over. Once claimed, Free Spins expire after 3 days. Failure to log in forfeits that day's Free Spins only; eligibility for future days is unaffected. Free spin value: £0.1. Maximum Free Spins winnings: £100/day. Winnings from Free Spins are credited as bonus money, subject to a 10x wagering requirement, and expire after 7 days if the wagering requirement is not met. Some games may not be played with bonus funds. One bonus allowed per person, address, device, IP. Own payment methods only. Play Responsibly! www.gambleaware.org For full bonus terms and conditions, please click here. Read our Responsible Gaming and General Terms and Conditions for more information.

18+ | Gamble responsibly | GambleAware.org | T&Cs apply

All you have to do to get this bonus is sign up and deposit a minimum of £25. The free spins will be given out in batches of 20 for seven days after signing up. You can use the free spins on a different slot each day.

Duelz also allows you to deposit via PayPal to activate the offer if you want. Not many casinos allow this, so it’s nice to see. But you can use a variety of other casino deposit methods to get this bonus as well.

The wagering requirements are 10x any winnings. There is a maximum win of £100 cash per day.

5. What do players say about Duelz Casino?

Duelz Casino's Trustpilot score

To get an idea of what current customers think about a casino, we usually turn to their Trustpilot page.

Although the title of the review states “SuprPlay Ltd”, the reviews are for Duelz.com. There were many reviews at the time of writing as shown in the image above, so it was easy to get some insight.

First of all, we can see that the current reviews have led to a bad rating of 1.7/5 stars for Duelz. Although this does not look good, it’s common for casinos to receive below-average ratings.

Second, we can see that the reviews are polarised at the far ends of the spectrum:

Duelz's Trustpilot breakdown

This suggests customers either love it or hate it. This, in turn, suggests that negative experiences come from significant, individual, annoying events.

We have to bear in mind though that casinos often get much more negative reviews due to the nature of their site. For example, this review complains about not winning while playing:

Duelz Casino complaint

Unfortunately, these are games of chance, so there’s no guarantee of winning.

Duelz Casino review summary

So, what do we think of Duelz overall?

Well, let’s be clear about one thing: it’s a very good casino site that has tried to do something different. Most online casinos these days offer the same games, payment methods, and pretty similar bonuses. Duelz has created something unique with features like slot battles against other players.

Of course, the Trustpilot reviews are something to keep in mind. But you can’t complain about slots not paying out. They are games of chance so there’s no guarantee that you’ll win while playing them.

Duelz Casino Reviews

    TSOTETSI NTHATISI


    Understood for anything

    1.you need to find whether is it legit or not
    2,you need to know whether the adventure is any good or not
    3whether you will receive bonus or not
    4you need to know when to withdraw your money which is not more than £20 or less
    5 if the are some changes you will need to make you will better inform them first


      Hey,

      Cheers for your comment.

      Yep, those are the areas we’ve tried to review for Duelz. Let us know if you have any feedback on them.

      Gamblermaster


    The TrustPilot reviews are awful, and are much greater in number than at the time of your review.
    You should update your page.

    I have tried to withdraw my winnings, and although verified, they only show as pending and this doesn’t change.

    They have no live chat option, and no-one responds to emails. The site has scam written all over it . Who do I go to, to try to get my winnings?


      Hey David,

      Thanks for your review of Duelz Casino.

      Sorry to hear you’ve been having problems withdrawing. Are you able to log in to your account? If so, you can select the “Help” option in the menu to contact live chat.

      Gamblermaster


    They are frauds, I’m down £4500 in wininings which they wont pay me and blocked me. Do not use duelz.com – reviews are all the same, you can deposit but you can’t withdraw. How are these guys still allowed to operate in the UK when they are known scammers?

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